{"id":1996,"date":"2016-07-06T20:52:11","date_gmt":"2016-07-07T01:52:11","guid":{"rendered":"http:\/\/paymentfac.wpengine.com\/?p=1996"},"modified":"2023-03-10T10:46:32","modified_gmt":"2023-03-10T17:46:32","slug":"visa-puts-signature-on-skirmish-with-retailers","status":"publish","type":"post","link":"http:\/\/infinicept.com\/payment-facilitator\/business\/visa-puts-signature-on-skirmish-with-retailers\/","title":{"rendered":"Visa Puts Signature On Skirmish With Retailers"},"content":{"rendered":"<p><strong>Visa filed a suit against Walmart June 30, the latest volley in a legal shootout with large retailers over EMV, chip-and-PIN and signature policies. <\/strong><strong>&#8220;To me, it\u2019s a clear escalation in the battle,&#8221; said<\/strong><strong> Rick Oglesby, president of AZ Payments Group and a partner at Double Diamond Group. &#8220;<\/strong><strong>It\u2019s never a good thing to be wrapped up in a public dispute with one of your largest and most influential customers, and the networks versus Walmart has been ongoing for many years.&#8221;<\/strong><\/p>\n<p>The suit claims Walmart surreptitiously tested a process in which shoppers were not given the choice to verify their Visa debit card purchases with a signature.\u00a0It&#8217;s the most recent salvo in a battle among Visa and large retailers over the use of either signatures or PINs to verify transactions.<\/p>\n<p><a href=\"https:\/\/infinicept.com\/payment-facilitator\/risk-compliance\/walmarts-visa-pin-lawsuit-puts-a-we-want-security-face-on-a-we-want-more-money-argument\/\">Walmart sued Visa in May<\/a>, alleging the card brand demanded signature verification for debit transactions even though PIN is more secure.<\/p>\n<p>In mid June, <a href=\"http:\/\/www.cbc.ca\/news\/business\/walmart-visa-credit-card-1.3664356\">Walmart Canada said it would begin in mid July<\/a> to refuse to accept Visa due to high transaction fees; Home Depot went after Visa and MasterCard in court in mid-June with chip-and-PIN\/signature complaints at the heart of the suit; and <a href=\"https:\/\/infinicept.com\/payment-facilitator\/business\/kroger-details-its-fun-filled-visa-negotiations\/\">grocery giant Kroger filed suit against Visa June 27<\/a> because it says Visa changed its mind too many times regarding EMV migration process and hardware.<\/p>\n<p>According to Reuters, Visa detected a decrease in debit card transactions after Walmart&#8217;s \u201cPIN-only policy\u201d was secretly instituted and got complaints from customers when they couldn&#8217;t use debit cards at Walmart without a PIN. The combatants traded different versions of the proceedings, of course.<\/p>\n<p>Oglesby said observers should get used to the nastiness.<\/p>\n<p>&#8220;Walmart taking a very hard line in Canada, the <a href=\"https:\/\/infinicept.com\/payment-facilitator\/risk-compliance\/mcx-finally-gets-its-interchange-break-after-chase-hands-it-to-them\/\">MCX partnership with Chase<\/a>, the courts negating the interchange settlement, and Walmart\u2019s suit regarding debit routing are all indications that the battle is heating up, and that Walmart is going for blood,&#8221; Oglesby said.<\/p>\n<p>&#8220;Visa\u2019s response is likely necessary from a legal standpoint, at the same time it\u2019s bringing about an ugly public escalation of a persistent battle that actually has a foundation in the network business model. It\u2019s hard to see this ending any time soon.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Visa filed a suit against Walmart June 30, the latest volley in a legal shootout with large retailers over EMV, chip-and-PIN and signature policies. &#8220;To me, it\u2019s a clear escalation in the battle, said Rick Oglesby, president of AZ Payments Group and a partner at Double Diamond Group. &#8220;It\u2019s never a good thing to be wrapped up in a public dispute with one of your largest and most influential customers, and the networks versus Walmart has been ongoing for many years.&#8221;<\/p>\n<p>The suit claims Walmart surreptitiously tested a process in which shoppers were not given the choice to verify their Visa debit card purchases with a signature. It&#8217;s the most recent salvo in a battle among Visa and large retailers over the use of either signatures or PINs to verify transactions.<\/p>\n","protected":false},"author":21,"featured_media":518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","footnotes":""},"categories":[2],"tags":[164,261,383,477,502,509,759,951,961],"class_list":["post-1996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-chase","tag-emv","tag-home-depot","tag-lawsuits","tag-mastercard","tag-mcx","tag-rick-oglesby","tag-visa","tag-walmart"],"acf":[],"_links":{"self":[{"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/posts\/1996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/comments?post=1996"}],"version-history":[{"count":4,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/posts\/1996\/revisions"}],"predecessor-version":[{"id":9208,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/posts\/1996\/revisions\/9208"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/media\/518"}],"wp:attachment":[{"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/media?parent=1996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/categories?post=1996"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/infinicept.com\/payment-facilitator\/wp-json\/wp\/v2\/tags?post=1996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}