Tag: Melissa Sutherland

Social KYC: Ignore It At Your Own Risk

Payment facilitators have many tools at their disposal to help them understand the risk of taking on a particular merchant’s business during underwriting. In many cases, though, the tools rely on information provided by the merchants themselves.

To validate that information merchants have provided, however, PFs have a vast resource for fishing out the true nature of the merchant’s business and the identities of the people involved.

Podcast: Why MAC Needs Payment Facilitators

This week, we talk with Melissa Sutherland, director of merchant solutions for LegitScript, a compliance company. Sutherland is also deeply involved with the Merchant Acquirers’ Committee, otherwise known as MAC.

We talk with Sutherland about the benefits of MAC membership and the reasons she’s involved. She shares some of the background behind the formation of the organization. The founders, she said, wanted to feel free to share information with each other about fraud and “didn’t want to be constricted by competition.”